How It Works

From First Call
To Final Install.

We've refined our process to make your countertop project as seamless and stress-free as possible. Here's exactly what to expect when you work with Diamond Stoneworks.

Our Commitment

Transparent. Precise. On Time.

Every project we take on, from a single bathroom vanity to a full commercial buildout, follows the same disciplined process. We believe the experience of working with us should be just as impressive as the finished product. That means clear communication, honest pricing, and a team that shows up prepared and on schedule every time.

No surprises. No shortcuts. Just stone, done right.

6 Simple Steps
~1 wk Template to Install
100% Satisfaction Before Final Payment
01
Step One

Reach Out & Get Your Free Estimate

Getting started is easy. Reach out by phone, email, or through our website and one of our team members will get back to you promptly. We accept online estimated measurements or drawings submitted via email, and we also offer free on-site estimations for more complex projects.

During this initial conversation we'll talk through your project scope, material preferences, timeline, and budget so we can put together accurate, transparent pricing with no hidden fees.

How to reach us: Phone call, email, website inquiry, Facebook, or referral. We're easy to find and even easier to work with.
Get a Free Estimate
02
Step Two

Select Your Stone

This is where the fun begins. You can visit our warehouse to browse in-stock materials and remnant pieces, or we'll send you to one of our trusted supplier partners nearby. With multiple suppliers within a short radius of our Raleigh facility, the choices are virtually endless.

Our experienced team will walk you through every option and help you understand the unique characteristics of each material so you can make a confident, informed decision.

Materials We Work With

Granite Natural

A timeless natural stone with unique variation in every slab. Heat and scratch resistant, granite is one of the hardest countertop materials available and built to last a lifetime.

Marble Natural

Classic elegance with distinctive veining and soft, luminous tones. A premium natural stone ideal for bathrooms, feature walls, and high-end kitchen applications.

Quartzite Natural

A natural metamorphic stone combining the strength of granite with the visual beauty of marble. Harder and more durable than marble, ideal for heavy-use surfaces.

Quartz Engineered

An engineered stone made from natural quartz crystals and resin. Non-porous, low maintenance, and highly consistent in color and pattern. Ideal for busy kitchens.

Dekton Specialty

An ultra-compact sintered surface created under extreme heat and pressure. Heat, scratch, stain, and UV resistant. Many fabricators won't work with it due to its complexity. We specialize in it.

Porcelain Specialty

Large format sintered stone slabs with superior hardness and incredible versatility. Can mimic marble or concrete with excellent durability. Another complex material most fabricators won't touch.

Soapstone Natural

A naturally soft stone with a smooth matte finish. Naturally antimicrobial and non-porous, soapstone develops a beautiful patina over time and offers a distinctive organic aesthetic.

Onyx Natural

A rare and striking translucent natural stone with dramatic banding. A statement material for feature walls, bar tops, and accent surfaces where visual impact is everything.

Browse Our Inventory
03
Step Three

Select Your Edge Profile

The edge profile is one of the most important design decisions for your countertop. It defines the finished look, affects the feel under your hand, and can elevate the entire space. We offer a range of standard edges included in every project, as well as premium upgrade options for a more refined finish.

Standard Edges Included in Price
Eased
Quarter Round
Quarter Bevel
Half Bevel
Premium Edges Upgrade Available
Full Bullnose
Half Bullnose
Ogee
Not sure which edge to choose? Our team will walk you through every option during your consultation and can show you samples in person. Edge selection is confirmed at templating.
04
Step Four

Review & Approve Your Estimate

Once you've selected your material, we'll put together a detailed, line-item estimate based on your project scope. We believe in complete transparency, so your quote will clearly outline all costs with no vague line items or surprise fees.

If you have plans or architectural drawings, send them over and we'll use those to ensure precise pricing. Once you've reviewed and approved the estimate, we schedule your template date and move forward.

Our promise: What we quote is what you pay. No surprises at the end of the job.
05
Step Five

Templating

Once your estimate is approved, we'll schedule an on-site visit to take precise measurements of your space. This step is critical to ensuring a perfect fit. Our team captures every edge, corner, cutout, and detail before a single piece of stone is cut.

We ask that you be present during the templating visit so our team can answer any questions, confirm design decisions like edge profiles and sink cutout placement, and make sure every detail is captured correctly.

At the time of templating, a 50% deposit is collected and an invoice is signed. Once your deposit is received we purchase your materials and submit your project for fabrication. You will then receive your confirmed installation date.

Why it matters: Precise templating is the difference between a countertop that fits perfectly and one that doesn't. We never rush this step.
06
Step Six

Fabrication & Installation

With your template in hand, our fabricators get to work. Every slab is cut, shaped, edged, and finished to exact specification in our facility. Our fabricators are thoroughly trained to ensure the quality of every delivered slab and finished product.

Installation is typically scheduled approximately one week after templating. Our team works clean, works efficiently, and treats your home or commercial space with care and respect. We won't consider the job done until you've inspected the work and are completely satisfied.

Our guarantee: We do not collect final payment until you are 100% satisfied with the finished installation. Your satisfaction is not just our goal, it's our standard.
Why Diamond Stoneworks

We Do What Others Won't.

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Complex Materials

We work with Dekton and porcelain, materials many fabricators refuse due to their difficulty. We embrace the challenge.

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No Job Too Large or Small

From a single remnant piece to a full apartment complex, every project gets the same attention and professionalism.

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Transparent Pricing

What you see in your estimate is what you pay. We don't pad quotes or add surprise fees. Honest pricing, always.

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Statewide Service

Based in Raleigh, we serve projects across North Carolina from the coast to the mountains. No location is too far.

Ready to Begin?

Let's Start Your Project.

Reach out today for a free estimate. We serve homeowners, builders, and commercial clients across North Carolina.